Self-Service Portal

Returns & Exchanges

Easily swap for a different size or initiate a hassle-free return within 7 days of delivery.

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Lookup
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Items
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Action
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Refund
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Pickup
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Review
Have an Amofii account?

Sign in to automatically load your exact ordered products and delivery address.

Let's find your order

Enter your order number and the registered mobile number or email address used during purchase.

Found in your order confirmation SMS / Email
Registered phone number or email ID

Select Items to Return or Exchange

#1042

Choose one or more items from your order that you would like to swap or return.

Choose Action & Reason

Decide whether you want to swap for a different size or return the item for a refund.

Select Refund Preference

How would you prefer to receive your refund once the return is picked up and verified?

Amofii Store Credit

+10% Bonus

Instant digital credit code sent to your email & SMS. Valid for 1 year across all collections.

Direct UPI Transfer

Instant transfer to your Google Pay, PhonePe, or Paytm UPI ID within 24-48 hours of pickup.

Direct Bank Transfer (NEFT / IMPS)

Credited directly to your bank account via Account Number and IFSC.

Double check your UPI ID to ensure immediate credit without delay.

Confirm Reverse Pickup Address

Our courier partner will arrive at this address to collect the return or deliver the size exchange.

Review Request Details

Please verify all request details before submitting.

Request Placed Successfully!

Your return/exchange request has been logged. Our logistics team will schedule reverse pickup shortly.

AMF-RET-824192
Request Placed
Today
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Courier Assigned
Within 24h
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Doorstep Pickup
24-48 hrs
4
Swap / Refund
Upon Inspection

Track Return / Exchange Status

Enter your Reference ID (e.g. AMF-RET-123456) or Order Number to check live courier pickup & replacement status.

Active Request

AMF-RET-824192

Pickup In-Progress
Request Approved
Verified
2
Courier Out for Pickup
In-Transit
3
Quality Check
Warehouse
4
Swap Dispatched
Expected

Important Return & Exchange Guidelines

  • Return Window: Requests must be initiated within 7 days from the date of delivery.
  • Product Condition: Garments must be in unused, unwashed condition with all original Amofii brand tags and fabric bags intact.
  • Reverse Pickup: We offer complimentary doorstep reverse pickup across serviceable pin codes in India.
  • Refund Timing: Store credits are issued within 2 hours of verification. Bank & UPI transfers are processed within 24–48 business hours after reverse pickup inspection.
  • Support: Need assistance? Email our support team at amofii.store@gmail.com or call +91 97123 40452.