Refund policy
RETURN & EXCHANGE:
- Returns and exchanges will be accepted only within 7 days of delivery date.
- Customized products according to the customer requirements are not eligible for the return or exchange
- In the case of return or exchange, reverse pickup and logistic charges of ₹150 will be borne by the customer.
REFUND:
-Refunds are only made in terms of a Store Credit with validity of 1 year.
-It takes 1-2 working days for the process after receiving the product to dispatch the new product or initiate store credit once it passes the process.
-Each order is eligible for a return only once. Orders placed using a Store Credit are not eligible for any Return and exchange.
-Delivery failed for prepaid orders due to unavailability, wrong address/contact details are not eligible for the refund. The store credit will be initiated after deducting the logistic charges.
-In case of exchange, customer can select the different size or product whereas the difference for the higher product amount will be paid from the customer and the difference with the lower product amount will be credited in the form of store credit.
Order Cancellations :
-COD orders can be cancelled within 24 hours only.
-Prepaid orders can be cancelled within 24 hours only and the refund will be credited as store credit after deducting the transaction/payment gateway charges.
Return & Exchange Request Process:
-Visit the link provided to request a return or exchange - https://amofii.com/pages/returns-exchanges
-State the return reason and select the item to be returned along with images in case of any defect/damages.
-Ensure all tags and labels are intact, and the product is unworn.
-A return pickup will be initiated for orders within India.
-Return or Exchange requests for orders placed using a store credit will be rejected.
We take great care to ensure that every order reaches you safely and in perfect condition. In the unlikely event that your order arrives damaged, please feel free to reach out to us at amofii.support@gmail.com with clear images of the product. Our team will carefully review your concern and assist you with the appropriate resolution. Based on the situation, we may offer a full refund or store credit equivalent to the product value. Thank you for your patience, trust, and understanding.





